Saw the magazine advertisement that said, THE BACKYARD PROS and after contracting with Titan Builders for my new pool construction and backyard enclosed patio, now I know why! Titan certainly lives up to their good reputation. We spoke with a few backyard pool contractors and ended up going with Titan mainly because of how well our meeting with Matt went. He's really passionate about delivering flawless quality pool and patio design ideas. Matt was nothing short of a GEM throughout our entire project ! Here is more or less the criteria as to why we are such highly satisfied customers and 100% happy with the execution of our backyard renovation and new pool construction: 1) Design - Matt set us up an appointment with the in-house 3D designer and from there our project took off and fast. It's really nice to work with a patio design company that doesn't sub-contract out any of the work. They also have an entire office staff dedicated to making sure things are running smoothly. Constantly following up and checking in to see that all plans are coming into fruition. 2) Budget - we received about 4 or 5 bids. Titan was mid-tier compared to the pricing we were quoted from the other contractors. It was thorough and we really felt like we could trust Matt. He has impeccable taste and stayed within our budget, never tried to nickel and dime me, to the contrary, all of his suggestions one way or another actually saved us money! 3) Communication - Matt is by far the best pool and patio contractor made us feel like we were his only client when in fact that simply wasn't the case. Made himself available despite the day or time, always felt like he was easily reachable and extremely persistent - not any bit of procrastination. 4) Timeliness - Titan's crew is amazing, always showed up to the house 7am sharp everyday. Very professional, courteous, respectful and most importantly did a great job of keeping things clean as much as possible. Job was completed right on time exactly to the day that was written on our initial contract which is a first in any of my outdoor remodeling projects! Super happy with our backyard remodel and dream pool! I feel incredibly fortunate to have worked with Matt and the Titan team. Literally treated us like family! Thank you so much for our beautiful pool and for making us feel every bit as important as winning new customers.
Titan Builders, all I have to say is your reputation precedes you! Safe to say that getting any outdoor patio construction is no easy task, daunting to say the least. At the insistence of my husband, we finally decided to get working on our custom backyard / outdoor patio renovation. We worked with Ethan - he was our main point of contact through the entire process and the assigned project manager. Ethan went above and beyond to keep us happy, keep our patio on a budget, and the promised turnaround completion time. Extremely patient and very helpful, never had a problem with answering our questions or providing thorough explanations. We contracted with Titan Builders for a pool replaster, outdoor patio deck, pavers throughout, couple retaining walls, alumawood patio cover, full outdoor kitchen, outdoor fireplace and major landscaping. Ethan came prepared with some great examples of similar projects, many of which actually gave us some wonderful ideas and interesting patio and backyard designs. We took a lot of Ethan's suggestions which really helped utilize the space which we hadn't given much thought to prior to our meeting. We also met with the 3D designer within days of signing the contract who was able to bring our vision to life - it was perfection! Ethan is super knowledgeable and easy to bounce ideas off of, incredibly smart and professional beyond measure. Our now relaxing oasis, I refuse to call it anything else, looks absolutely amazing! From the stunning brick paver design to the pool renovation. Everything about our outdoor patio landscaping is awesome and came out exactly the way we envisioned!
Mike is extremely talented and honestly is the best! He was especially receptive to our requests and concerns about our cobblestone brick pavers installation -- he went the extra mile far more than what you would expect of any general contractor. Definitely not lowest price for the project, but we were ultimately looking for quality and immaculate workmanship on the hardscape work we contracted. We didn't have a basic garden which posed some challenges, nonetheless throughout the project all tasks were handled in a diplomatic manner and with the highest regard to keeping us happy and our landscape beautiful! Mike had his crew of craftsman build some custom-made garden patio furniture that came out gorgeous and are my most prized possession in my patio area! All in all, I would recommend these patio and paving contractors for: - Great garden patio designs - Backyard enclosed patio - Deck porch patio - Paver patio installation Definitely going to be a returning customer!